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When a Service Firm's Resources Are Fully Employed,but Not Overused;

question 9

Multiple Choice

When a service firm's resources are fully employed,but not overused; and customers are receiving quality service in a timely manner,the firm is operating _____ capacity.


Definitions:

Job Evaluation

A systematic process for assessing the relative value of jobs within an organization to establish a fair and equitable pay structure.

Job Description

A formal account of an employee's responsibilities, duties, and the scope of a job, often used in the recruitment and evaluation process.

Job Evaluation

The systematic process of determining a job's relative worth within an organization to inform compensation decisions.

Job Evaluation Process

A systematic approach to determining the relative worth of jobs within an organization to establish fair pay and grading levels.

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