The Busiest Time for Tax Preparers Is the Week Prior

question 55

Multiple Choice

The busiest time for tax preparers is the week prior to April 15.Many tax preparers send out mailings to their regular customers asking the customers to bring their tax information in to the tax preparer's office in January and February.The mailings explain how they will receive their tax refunds much quicker if they bring their information in now rather than wait till the last minute.Tax preparers are using which of the following strategies for shifting demand to match capacity?

• A) Differentiate on price
• B) Modify timing and location of service delivery
• C) Vary the service offering
• D) Stretch capacity
• E) Communicate with customers

---

Definitions:

Suprahyoid Muscles

A group of muscles located above the hyoid bone in the neck, which function in swallowing and elevating the larynx.

Larynx

The voice box located in the throat, housing the vocal cords and responsible for producing sound.

Superior Rectus

A muscle in the eye that primarily contributes to upward eye movement.

Eye Muscle

Any of the six muscles that control the movement of the eye and the eyelid.