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After having a positive service experience at Lens Crafters when she had her eyes examined and purchased new contact lenses,Diane recommended Lens Crafters to two of her friends who were planning to get new eyeglasses.Diane is performing which of the following customer jobs?
Statistical Regression
A statistical process for estimating the relationships among variables, often used to predict the value of a dependent variable based on one or more independent variables.
Nonequivalent Control Group Design
An experimental design where the control group is not randomly assigned, possibly leading to differing group characteristics.
Job Satisfaction
The level of contentment employees feel about their jobs, which can affect their performance and overall well-being.
Work Schedule
The allocated times and days set for work tasks and responsibilities within a job or profession.
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