Provider Gap 3 Would Be Created When

question 59

Multiple Choice

Provider gap 3 would be created when:

• A) A fast-food restaurant uses a frequency marketing program
• B) An advertisement promises a full-body massage for $5
• C) Employees refund customer's money if they complain about the service they received
• D) A CPA's tax client neglected to provide her with any receipts or information about deductible expenses
• E) Any of the above occurred

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Definitions:

Job Analysis

A job analysis is a process used to collect information about the duties, responsibilities, necessary skills, outcomes, and work environment of a particular job.

Job Design

The process of defining the way work will be performed and the tasks that a given job requires.

Reorganizing Work

The process of restructuring job roles, duties, and structures to improve efficiency or to adapt to new organizational goals.

Duties And Responsibilities

The tasks and functions an individual or organization is obligated to perform to ensure the successful operation of their role or business.