Coinstar Is a Self-Service Coin-Counter Found in Many Supermarkets

question 35

Multiple Choice

Coinstar is a self-service coin-counter found in many supermarkets.You pour your coins in and the machine counts the coins and gives you bills for an 8.9 percent fee.In terms of servicescape complexity,a Coinstar machine is a(n) _____ service environment.

• A) Tangible
• B) Lean
• C) Flexible
• D) Open
• E) Elaborate

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Definitions:

Childhood Personality

Concerns the study of characteristic patterns of thoughts, feelings, and behaviors that distinguish one child from another and that persist into adulthood.

Life Span

The maximum duration of life of a species or the length of an individual's life from birth to death.

Adult Life Outcomes

The results or consequences that an individual experiences in adulthood, often related to success, health, and psychological well-being.

Personality Trait Changes

Variations or shifts in an individual's characteristic patterns of thought, emotion, and behavior over time.