The Apple Store's Clean,open Spaces and White Walls Create a Modern

question 60

Multiple Choice

The Apple Store's clean,open spaces and white walls create a modern feel and draw all of the customer's attention to relatively few products on display.The Apple Store's servicescape is playing what strategic role?

• A) Package
• B) Boundary spanner
• C) Differentiator
• D) Facilitator
• E) Socializer

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Definitions:

Employee Referrals

A recruitment method where existing employees recommend potential candidates for open positions.

Employee Overtime

Extra hours worked beyond the standard workweek, often compensated at a higher pay rate according to labor laws and agreements.

Technological Innovation

The process of developing and applying new technologies to create value or solve problems.

Outsourcing

The business practice of hiring a third party to perform services, handle operations or provide goods that are either cost-prohibitive or not within the company's core competencies.