Examlex
_____ arise(s) when the customer is required to pay a penalty to switch providers.
Fundamental Attribution Error
The tendency to overemphasize personal characteristics and ignore situational factors in explaining others' behavior.
Social Psychology
The scientific study of how people's thoughts, feelings, and behaviors are influenced by the actual, imagined, or implied presence of others.
Lazy
A lack of willingness to work or use energy; showing a dislike for physical or mental effort.
Extra Shift
An additional work period taken on by an employee, beyond their regular working hours.
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