Customers Assess Service Performance on the Basis of What They

question 51

True/False

Customers assess service performance on the basis of what they desire and what they deem acceptable.

---

Definitions:

Office Equipment

Assets such as computers, desks, and chairs used in an office environment to support business operations.

Posting

The process of transferring entries from a journal into the respective accounts in the ledger.

Ledger Account

A record or statement that summarizes all the transactions relating to a particular item or entity in the accounting process.

Journal Page

A journal page refers to a sheet or electronic page in an accounting ledger where financial transactions are chronologically recorded.