Andy,a Salesperson for Fashion Seal Uniforms,tells the Owner of a Retirement

question 93

Multiple Choice

Andy,a salesperson for Fashion Seal Uniforms,tells the owner of a retirement home about the importance of caregivers having clean and attractive uniforms that will withstand countless hot water washes.Andy displays several styles of uniforms that have been washed hundreds of times to show how well his company's uniforms are made.The owner of the retirement home tells Andy that she is planning to open one new center every six months for the next three years and will need a lot of uniforms.Then the owner agrees to buy six units but with no commitment to extend the relationship.Which of the following stages of the relationship development process does this scenario exemplify?

• A) Negotiation
• B) Exploration
• C) Commitment
• D) Attraction
• E) Expansion

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Definitions:

Inter Vivos Trust

A trust created during the lifetime of the grantor, allowing the grantor to transfer assets before death for the benefit of future beneficiaries.

Duress

Coercing someone into acting against their will by using force, threats, or pressure.

Undue Influence

The abuse of a power position or influence to manipulate someone into making a decision that is not in their best interest.

Testamentary Capacity

The legal mental competence required of an individual to execute a valid will, including understanding the nature of the act and the effects of their decisions.