Examlex
What are the two types of customer loyalty?
Honest Errors
Mistakes made without malicious intent, often due to oversight or misunderstanding, and not intended to deceive or harm.
Cultural Differences
The variations in the practices, customs, and behaviors observed among diverse cultural groups.
Communication Openness
The degree to which communication in an organization is encouraged to be free, honest, and without restrictions.
Nondefensive
An open and receptive attitude that does not involve guarding oneself against criticism or perceived attacks.
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