Which of the Following Statements About Obtaining Commitment Is FALSE

question 5

Multiple Choice

Which of the following statements about obtaining commitment is FALSE?

• A) To obtain commitment in a nonmanipulative manner,salespeople need to let the customer set the pace.
• B) Customers dislike salespeople who display confidence in themselves,their products,and the company they represent.
• C) Attempts to gain commitment must be geared to fit the varying reactions of each buyer.
• D) All prospects expect enough information from the salesperson to enable them to evaluate a good or service properly.
• E) Aggressive salespeople control a sales interaction but often fail to gain commitment because they prejudge the customer's needs.

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Definitions:

Adjusted Cost

A financial figure that has been modified to take into account specific factors or changes, such as depreciation or returns.

Operations

The daily operations required to manage a business, such as production, sales, and administrative tasks.

T-Accounts

A tool used in accounting to represent general ledger accounts, showing debits on the left side and credits on the right side.

Finished Goods

Inventory items that are completed and ready for sale.