_____ Salespeople Control a Sales Interaction but Often Do Not

question 43

Multiple Choice

_____ salespeople control a sales interaction but often do not gain commitment because they prejudge the customer's needs and fail to probe for information.

• A) Aggressive
• B) Assertive
• C) Empathetic
• D) Confident
• E) Determined

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Definitions:

Normal Balance

The side (debit or credit) of an account that is typically increased.

Financial Statement

A documented account of financial transactions and standing for businesses, individuals, or alternative entities.

Permanent/Temporary

Terms distinguishing between accounts that are not closed out or reset at the end of the accounting year (permanent accounts) and those that are (temporary accounts).

Normal Balance

The standard side (debit or credit) on which increases to an account are recorded.