As Part of the Process of Gathering Precall Information,salespeople Must

question 37

True/False

As part of the process of gathering precall information,salespeople must understand the policies and procedures followed by a prospect's firm.

Identify and differentiate between inferior and normal goods based on the income elasticity of demand.

Analyze given demand and supply data to determine the elasticity of demand and supply within specific price ranges.

Comprehend the concept and calculation of cross elasticity of demand and its implications on the relationship between products.

Understand the effect of income changes on the demand for goods and services.

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Definitions:

Financial Settlements

Agreements reached between parties in dispute, where monetary compensation is made to settle the matter without going to trial.

Harassment

Unwanted conduct affecting the dignity of men and women in the workplace, which may lead to a hostile work environment.

Reasonable Person

A legal standard used to determine how an average person would responsibly act under specific circumstances.

Sexual Harassment

Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature that affects an individual's employment, interferes with work performance, or creates a hostile work environment.