Even Before Michelle Could Explain Why a Prospect Had Not

question 81

Multiple Choice

Even before Michelle could explain why a prospect had not purchased her company's new line of eco-friendly outdoor furniture,her supervisor started explaining how she should have emphasized the fact that the furniture is made through a revolutionary recycling process and that the prices are justified by the furniture's quality and eco-friendly nature.In this scenario,the supervisor provided Michelle with _____ feedback by telling her how she could make better sales presentations.

• A) reciprocal
• B) intrinsic
• C) performance
• D) evaluative
• E) diagnostic

---

Definitions:

Court

A tribunal, often a governmental institution, with the authority to adjudicate legal disputes between parties and render judgments.

Substantive

Pertains to the essential elements or specific substance of a matter, often used to describe laws or regulations that govern actual rights and duties.

Procedural Rules

Guidelines or principles that dictate the specific processes and procedures within court or administrative proceedings.

Legislative Branch

One of the three branches of the U.S. government, responsible for creating laws, consisting of the House of Representatives and the Senate.