Which of the Following Problems Is Associated with the Speaking-Listening

question 84

Multiple Choice

Which of the following problems is associated with the speaking-listening differential?

• A) The quality of a salesperson's handshake becomes highly important.
• B) Customers are more likely to accuse salespeople of backdoor selling.
• C) Buying centers are more likely to have multiple gatekeepers.
• D) Salespeople often become lazy listeners.
• E) Salespeople have trouble making appointments with prospects.