Which of the Following Statements About Salesperson Relationships with Customers

question 23

Multiple Choice

Which of the following statements about salesperson relationships with customers and prospects is true?

• A) Selling to new prospects requires the same skills as selling to existing customers.
• B) Salespeople responsible for existing customers place more emphasis on selling products than on servicing and relationship building.
• C) Rejection is an inevitable part of making initial contacts with potential customers.
• D) To convince prospects to purchase a product they use regularly,salespeople need to be especially self-confident and aggressive.
• E) None of these

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Definitions:

Carrying Value

Carrying Value is the book value of an asset or liability on a company's balance sheet, calculated as the original cost minus depreciation, amortization, or impairment costs.

Mortgage Note

A legal document that binds a borrower to repay a loan used to purchase property, outlining the terms of the mortgage.

Financing

The process of providing funds for business activities, making purchases, or investing.

Annual Installment

A fixed amount of money paid back to a lender once a year, typically used in the repayment of long-term loans.