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A(n)_______________ is a scaling method in which an object is assessed by the respondent on a set of bipolar adjective pairs.
Value Chain Management
An approach that focuses on maximising value creation and competitive advantage by effectively managing the flow of goods, information, and collaboration across all the business processes and functions.
Total Quality Management
A comprehensive approach to long-term success that views continuous improvement in all aspects of an organization's operations as a process and not as a short-term goal.
Governmental Regulatory Agencies
Official organizations responsible for creating and enforcing rules and regulations to protect public interest in various sectors such as finance, health, and the environment.
Benchmarking
A process of comparing one's business processes and performance metrics to industry bests or best practices from other companies.
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