Christy and Lorenzo Are Waiting for the Next Event to Start

question 12

Multiple Choice

Christy and Lorenzo are waiting for the next event to start at a conference. They've never met each other before, but they are sitting next to each other, so they start chatting about their jobs and a vacation Christy recently took. Christy and Lorenzo's conversation is an example of

• A) paralanguage.
• B) negotiating.
• C) small talk.
• D) back-channeling.
• E) constructive feedback.

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Definitions:

Individual Tasks

Duties or responsibilities assigned to a single person, focusing on specific, personalized objectives.

Single-Loop

Learning that focuses on solving problems within existing frameworks and structures, without challenging underlying beliefs and assumptions.

Defensive

A psychological or behavioral state where an individual feels the need to protect oneself from real or perceived criticism or harm.

Impulsive Decisions

Refers to decisions made quickly and without thorough consideration, often based on immediate emotional reactions rather than careful thought.