Victoria Sanchez Has a Telephone Job Interview Scheduled with Kiara

question 31

Multiple Choice

Victoria Sanchez has a telephone job interview scheduled with Kiara Turner, the HR manager at the hiring company. In order to be courteous, which of the following would be the most appropriate way to begin the telephone conversation?

• A) Could you connect me to Kiara Turner, please? She's expecting my call.
• B) This is Victoria calling for Kiara.
• C) Is Ms. Kiara Turner in?
• D) May I speak with the HR manager, Kiara Turner?
• E) This is Victoria Sanchez. May I speak with Ms. Kiara Turner? We have a telephone interview scheduled today.

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Definitions:

Theory X Assumptions

A management perspective that assumes employees are inherently lazy, need constant supervision, and must be enticed with rewards or threatened with punishment to perform.

Internal Locus

The belief that one has control over their own life and outcomes as opposed to external forces having that control.

Leisure Time

Free time spent away from work, business, or domestic chores, often used for relaxation or hobbies.

External Locus

A belief that one's life events are primarily controlled by external forces or the environment rather than one's own efforts.