When Screening a Phone Call, an Assistant to a Busy

question 66

Multiple Choice

When screening a phone call, an assistant to a busy executive must

• A) courteously ask the purpose of the call.
• B) put the caller on hold for however long it takes the executive to be ready.
• C) promise to have the executive return the call.
• D) promptly redirect the call to another assistant.
• E) disconnect the call if the executive is busy.

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Definitions:

Optical Isolator

A device that uses light to transfer an electrical signal between elements of a system while keeping them electrically isolated.

Electrical Noise Interference

Unwanted disturbances superimposed on a useful signal that degrade the quality of signal transmission or processing.

Logic Circuits

Electronic circuits that employ logic gates to perform specific logical operations, resulting in binary output based on one or more binary inputs.