Examlex
Knowledge of sales message techniques helps in writing business messages because _____.
Egocentric Empathy
The limited ability to understand another's perspective, assuming others feel the same as oneself.
Role-Taking
The process of mentally assuming the perspective of another person to understand their thoughts, feelings, or behaviors.
Decentration
The cognitive ability to pull away from focusing on just one feature of an object in order to consider multiple features.
Prosocial Behavior
Behavior such as sharing, helping, caregiving, and showing compassion.
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