Which of the Following Guidelines Should Be Followed When Delivering

question 2

Multiple Choice

Which of the following guidelines should be followed when delivering messages that carry bad news?

• A) Present information bluntly without focusing on the reader's emotions.
• B) Deliver facts positively without confusing or misleading the reader.
• C) Ensure that the reader gets to the main part of the message right away.
• D) Suggest how the reader could avoid making the same mistake in the future.
• E) Give the reader the impression that the situation is positive by not emphasizing the negative news.

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Definitions:

Spoils System

A practice in which political parties, upon winning an election, reward supporters with government jobs or favors, often criticized for prioritizing loyalty over merit.

Political Patronage

The appointment or hiring of individuals to governmental positions on the basis of political loyalty and support, rather than merit.

Andrew Jackson

The seventh President of the United States (1829–1837), known for his populist approach and the implementation of the Indian Removal Act.

Independent Regulatory Commissions

Federal agencies created by Congress to regulate important areas of the nation's economy, designed to be independent from executive control.