Which of These Concluding Sentences Is Most Likely to Build

question 36

Multiple Choice

Which of these concluding sentences is most likely to build goodwill in a routine inquiry message?

• A) Thank you in advance for your help. We expect a reply as soon as possible.
• B) Please respond to our queries at your convenience.
• C) As we must begin production on July 15, I'd appreciate your response by that date.
• D) Thank you for your cooperation in assisting us with our queries.
• E) Your early response would be most sincerely appreciated.

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Definitions:

Objectivity and Verifiability

Accounting principles emphasizing the importance of unbiased financial information and the ability to confirm the accuracy of this data.

Just-In-Time (JIT)

A manufacturing strategy that aims to reduce inventory levels and increase efficiency by producing products only as they are needed.

Defects Tolerated

The acceptable number or percentage of defects or errors allowed in a production or manufacturing process.

Total Quality Management

A comprehensive management approach that focuses on continuous quality improvement of products and services by involving all employees.