Which of the Following Guidelines Should Be Followed When Writing

question 16

Multiple Choice

Which of the following guidelines should be followed when writing order acknowledgement messages?

• A) Begin the message with bad news, if there is any.
• B) Be direct in telling the customer about any additional information they need to provide.
• C) Include information about new products, services, or opportunities for the reader.
• D) Refrain from mentioning a delay if it is due to unexpected reasons.
• E) Avoid wasting time in building goodwill and stick to the main point.

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Definitions:

Difficult

A term that could refer to challenging or hard to manage situations, tasks, or behavioral traits in individuals or contexts.

Temperament

An individual's innate disposition or behavior style, influencing how they react to the environment and regulate emotions.

Behavioral Style

An individual's typical mode of responding or behaving across different situations; their characteristic manner of acting, reacting, and interacting.

Difficult

Characterized by challenges or obstacles that make a task hard to accomplish.