Table 15-2 Given the Sample Results (100 Units in Each Sample)

question 70

Multiple Choice

Table 15-2
Given the sample results (100 units in each sample) :
-A company has been receiving complaints about the attitude of some sales clerks.Over a 10-day period,the total number of complaints was 250.The company wishes to develop a control chart for the number of complaints.What would the upper control limit on the number of complaints per day be for a 2 sigma (95.5%) control chart?

• A)35
• B)40
• C)50
• D)200
• E)None of the above

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Definitions:

Pathological Personality

Personality types or traits that are maladaptive, causing significant impairment or distress to the individual.

Obsessive-compulsive Personality Disorder

A disorder characterized by a pervasive pattern of preoccupation with orderliness, perfectionism, and mental and interpersonal control, at the expense of flexibility, openness, and efficiency.

Avoidant Personality Disorder

A mental health condition characterized by a long-standing pattern of extreme shyness, feelings of inadequacy, and sensitivity to rejection.

Cognitive Therapists

Mental health professionals specializing in therapies that identify and change destructive or disturbing thought patterns that have a negative influence on behavior and emotions.