Assume That We Are Using a Waiting Line Model to Analyze

question 133

Multiple Choice

Assume that we are using a waiting line model to analyze the number of service technicians required to maintain machines in a factory.Our goal should be to

• A)maximize productivity of the technicians.
• B)minimize the number of machines needing repair.
• C)minimize the downtime for individual machines.
• D)minimize the percent of idle time of the technicians.
• E)minimize the total cost (cost of maintenance plus cost of downtime).

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Definitions:

Costs

The expenses incurred in the production of goods or services or in the undertaking of any activity.

Manufacturing Overhead

The indirect costs associated with manufacturing, including costs for maintenance, utilities, and rent of factory facilities, not directly tied to specific units produced.

Prime Cost

The combined total of direct materials and direct labor costs associated with the production of a product, excluding overhead costs.

Direct Labor Cost

The wages and other remunerations paid to employees who are directly involved in the production of goods or the provision of services.