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A Post Office Has a Single Line for Customers Waiting

question 143

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A post office has a single line for customers waiting for the next available postal clerk.There are two postal clerks who work at the same rate.The arrival rate of customers follows a Poisson distribution,while the service time follows an exponential distribution.The average arrival rate is three per minute and the average service rate is two per minute for each of the two clerks.What is the average length of the line?

Identify the characteristics and prerequisites for effective participative decision-making and creative problem-solving.
Understand the concept and conditions that encourage groupthink.
Describe the rational model of decision making and its importance.
Explain how organizations can facilitate creative decision making.

Definitions:

Depreciation Tax Shield

A reduction in taxable income resulting from the ability to deduct depreciation expenses, thereby lowering the tax liability for a business.

CCA Deduction

Stands for Capital Cost Allowance deduction, a tax deduction in certain jurisdictions that allows businesses to deduct the depreciated value of capital assets.

Corporate Tax Rate

The tax rate imposed on the net income of a corporation by the government.

Tax Shield

The reduction in income taxes that results from taking an allowable deduction from taxable income, such as the interest on debt.

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