Managing the Consumption of Services Organization-Wide

question 4

Multiple Choice

Managing the consumption of services organization-wide:

• A)is easy because organization-wide services spend data is readily accessible.
• B)is of little concern because annual spend for services is declining in most organizations.
• C)is easy because forecasting aggregate demand for services is typically more reliable than forecasting demand for goods.
• D)is easy because supply management has historically had responsibility for managing services spend.
• E)is difficult because multiple contracts may exist at varying prices and terms with the same suppliers.

Discuss the pros and cons of different communication mediums (e.g., face-to-face, electronic) in organizational settings.

Describe enterprise social media and its uses within an organization.

Evaluate strategies for enhancing workplace productivity and morale through communication.

Understand the implications of social media on employee behavior and workplace productivity.

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Definitions:

Demand P

The desire and ability of consumers to purchase a good or service at a particular price, often represented as a demand curve.

Consumer Surplus

The discrepancy in the total money consumers are willing to invest in a good or service compared to what they really pay.

Market Demand Curve

A graphical representation showing the relationship between the price of a good and the total quantity demanded by all consumers in the market.

Magazine Circulation

The total number of copies of a magazine that are distributed to subscribers and retailers within a specific period.