A Six Sigma (6σ)approach to Quality

question 25

Multiple Choice

A six sigma (6σ) approach to quality:

• A)means there are no more than 25 defects per million opportunities.
• B)was developed by Japanese companies in the 1950s.
• C)has no connection to the concept of zero defects.
• D)focuses on preventing defects by using data to reduce variation and waste.
• E)has soft goals such as happier customers and employees.

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Definitions:

Unskilled

Lacking specialized skill, training, or proficiency in a particular area or job.

Problem-Centered Orientation

A mindset where individuals focus on solving problems and coping with situations in a proactive and practical manner.

Traditional Students

Typically refers to students who pursue higher education immediately after completing high school and are usually full-time and dependent learners.

Readiness To Learn

A state or condition in which an individual is motivated and prepared to acquire new knowledge or skills, influenced by cognitive, emotional, and environmental factors.