Examples of Prevention Costs Include

question 21

Multiple Choice

Examples of prevention costs include:

• A)employee training and awareness costs.
• B)costs of pre-certifying and qualifying suppliers.
• C)inspection and testing costs.
• D)employee training and awareness costs,and costs of pre-certifying and qualifying suppliers.
• E)employee training and awareness costs,costs of pre-certifying and qualifying suppliers,and inspection and testing costs.

Analyze the impact of service rates and arrival rates on queuing performance.

Understand customer behavior in queues, including balking, jockeying, and reneging.

Understand the financial benefits of sales discounts and their impact on reducing the delay in cash flow.

Comprehend the concept and purpose of purchase allowances in resolving customer satisfaction issues.

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Definitions:

Self-perception

The way an individual understands and views oneself, including beliefs about one's own abilities, appearance, and personality.

Unrealistically Pessimistic

Exhibiting a negative and defeatist attitude that greatly overestimates the likelihood of negative outcomes.

View Themselves

The way individuals perceive, understand, and evaluate themselves, often reflecting a mix of self-awareness, self-esteem, and the internalized views of others.

Self-efficacy

An individual's belief in their capability to perform specific tasks and influence events affecting their lives, contributing significantly to motivation and performance.