Which of the Three Criteria for Measuring Effective Sales Objectives

question 36

Multiple Choice

Which of the three criteria for measuring effective sales objectives does the following objective NOT meet: "My goal for the next six months is to make sure that every customer is 100 percent satisfied with my product and all after-the-sale service."

• A)It is too qualitative.
• B)It is not realistic.
• C)It is too specific.
• D)It is incomplete because it does not include before-the-sale contact.
• E)It is too individualized.

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Definitions:

Communication Goals

Objectives that an individual or organization aims to achieve through the process of communication.

Successful Negotiations

The process where two or more parties reach a mutually beneficial agreement through dialogue and compromise.

Sharing

The act of giving a portion of what one has to others or allowing others to use something jointly, often seen as a social or collaborative activity.

Communication

The process of exchanging information, ideas, thoughts, and feelings between people through speaking, writing, or using some other medium.