Robert Sells a Full Line of Wood Working Machines--From Sawmills

question 90

Multiple Choice

Robert sells a full line of wood working machines--from sawmills to machines that cut wood veneers. His sales manager wants him to spend his time selling. But, his customers expect him to spend a large part of his time showing them how to install, operate, and maintain their equipment. What can Robert do to handle his role stress?

• A)Ask his sales manager to explain exactly what his duties are.
• B)Quit this job and find one that is less stressful.
• C)Work overtime to satisfy both his customers and his sales manager.
• D)Accuse the sales manager of unfair treatment.
• E)Always put the needs of his customer ahead of the requirements of his sales manager.

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