Examlex
To a large degree,customers base their initial expectations on sales presentations.
Two-factor Theory
Describes emotional experience as a combination of two components: physical arousal and a cognitive label applied to explain the arousal.
Mirror-image Perceptions
A term referring to the mutual views often held by conflicting people, where each side sees itself as ethical and peaceful and views the other as evil and aggressive.
Physical Attractiveness
How much a person's physical attributes are regarded as attractive or pleasing to the eye.
Self-esteem
An individual's perception of their self-worth or esteem.
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