A Salesperson Will Find That He or She Is Called

question 20

Multiple Choice

A salesperson will find that he or she is called upon to use the greatest creativity when:

• A) selling to new prospects rather than present customers.
• B) selling office furniture rather than business insurance.
• C) receiving customer orders in the firm's telemarketing center rather than going to the customer's place of business.
• D) selling repairs on a company's existing photocopying machine rather than persuading the firm to buy a new copier.
• E) selling to consumers who are buying vegetables rather than a new home.

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Definitions:

Complex Tasks

Tasks or jobs that require a high level of cognition, involving multiple and variable elements that need to be processed simultaneously.

Motivation

The process that initiates, guides, and maintains goal-oriented behaviors, driving individuals to pursue and achieve their objectives.

Evolutionary Process

A scientific theory that describes the gradual development of species through natural selection and adaptation over time.

Compulsive Acts

Repetitive behaviors that a person feels driven to perform, often without rational motivation, typically associated with obsessive-compulsive disorder.