The Process of Building and Maintaining Customer Relationships Through Online

question 19

Multiple Choice

The process of building and maintaining customer relationships through online activities to facilitate the exchange of ideas, products, and services that satisfy the goals of both parties is known as _____.

• A) Internet marketing
• B) decision engineering
• C) traditional marketing
• D) data mining

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Definitions:

Sensory Systems

The parts of the nervous system that are involved in receiving and processing sensory information from the environment.

Primary Somatosensory Cortex

The primary somatosensory cortex is a region in the brain that processes tactile information, including sensations of touch, pressure, pain, and temperature.

Temporal Lobe

A region of the cerebral cortex involved in processing auditory information, language, and also in memory and emotions.

Emotions

Complex psychological states that involve a physiological response, subjective experience, and behavioral expression, often in response to an external or internal event.