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Outline the Process of Training and Developing Employees

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Outline the process of training and developing employees.


Definitions:

Problem Question

A questioning technique used in sales or consultancy to identify a client's issues, needs, or challenges, facilitating a tailored solution.

SPIN Approach

The SPIN Approach is a strategic sales technique that focuses on understanding and addressing the specific Situation, Problem, Implication, and Need-payoff questions of a potential client.

Commercial Kitchen

A professionally equipped kitchen designed for the preparation of food on a large scale, often found in restaurants, hotels, and other food service establishments.

Hygiene

Practices and conditions that help maintain health and prevent the spread of diseases, typically concerning cleanliness.

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