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Describe operational planning.
Direct Question
A straightforward query that aims to gather specific information from the respondent.
Nondirective Question
A type of open-ended question that encourages respondents to share their thoughts and feelings without leading them in a specific direction.
Non-Directive Question
An open-ended question designed to encourage a full, meaningful answer based on the respondent's thoughts and feelings.
Approach Method
A strategy used to initially engage with a potential client, setting the tone for the sales process.
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