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While working in a fast food outlet, Harold observed that most of the customers were working in offices in the neighborhood. Sensing a profitable opportunity, he decided to open a lunch catering business. He offered to deliver lunch directly to the offices so that the businessmen would not have to interrupt their meetings to go somewhere for lunch. In the context of the above scenario, which of the following was the reason for Harold to start his own business?
Surface Statements
Expressions or remarks that only address superficial aspects without delving into deeper or underlying issues.
Paying Customer
An individual or entity that purchases goods or services from a business.
Internal Customer
An individual or department within an organization that receives services or products from another department or individual in the same organization.
External Customer
Individuals or entities outside of an organization who use or purchase its products or services.
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