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What are the sources of disaster assistance for the physical and/or economic losses of small business?
Balanced Scorecard (BSC)
A strategic planning and management system used by organizations to communicate objectives, measure performance, and align business activities to the vision.
Customer Satisfaction
Refers to the degree to which a company's products or services meet or exceed customer expectations.
Rework Costs
Costs incurred to correct defective product or service before it is delivered to the customer.
Shopfloor Personnel Qualification
The level of training and skills that employees working directly in production or the manufacturing area possess.
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