W Edwards Deming Argued That One Should Believe That the Purpose

question 32

True/False

W. Edwards Deming argued that one should believe that the purpose of a business is to delight a customer.

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Definitions:

Creative Potential

The capacity or ability to generate innovative ideas and solutions.

Internal Customers

Individuals or departments within an organization that receive services or products from other parts of the company as part of the internal process.

Deming's Path

outlines a quality management philosophy focused on continuous improvement, customer focus, and the use of statistical methods for process control.

Total Quality Management

A management approach focused on continuous improvement across all functions of an organization to enhance quality and customer satisfaction.