When a Customer Is Shuttled Between a Variety of Operations

question 92

Multiple Choice

When a customer is shuttled between a variety of operations and where each move does not substantially add to value it refers to:

• A) duplication.
• B) overproduction.
• C) unclear communication.
• D) unnecessary motion.
• E) opportunity lost.

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Definitions:

Social Scripts

Stereotyped, expected behaviors or sequences of actions that guide individuals in social situations.

Paraphilias

Patterns of sexual attraction to unusual objects, situations, or individuals, often leading to significant distress or impairment.

Biological Characteristics

The physical and genetic qualities or traits of an organism.

Socially Influenced

Altered or affected behaviors, beliefs, or attitudes due to the presence or actions of others within a social context.