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The CRM Component of the Distribution Element Represents an Attempt

question 9

True/False

The CRM component of the distribution element represents an attempt to automate interactions with customers and facilitate the development of sales prospects through software packages.


Definitions:

Dispositional Traits

Enduring personality characteristics that tend to be consistent across different situations and over time.

Surface Traits

Observable qualities or characteristics of an individual's personality that are apparent in their behaviors and actions.

McCrae and Costa

Psychologists Robert R. McCrae and Paul T. Costa, known for developing the Five Factor Model of personality traits.

Unified Purpose

A shared, collective goal or mission that aligns the efforts and motivations of a group or organization.

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