Unlike a Product, Services Offered by a University Cannot Be

question 21

Multiple Choice

Unlike a product, services offered by a university cannot be seen, smelled, heard, or touched prior to purchase. This implies that services are:

• A) intangible.
• B) perishable.
• C) inseparable.
• D) variable.
• E) heterogeneous.

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Definitions:

Loaded

A term used to describe questions or statements that are designed to elicit emotional responses or include assumptions, potentially biasing the response.

Simplistic

An approach or explanation that oversimplifies a concept or issue, often ignoring complexities and nuances.

Double-Barreled

A term often used to describe questions that address two distinct issues simultaneously, which can cause confusion and muddy the response.

Socially Undesirable

Behaviors or attributes that are generally disapproved of by society or considered inappropriate.