Only E-Commerce Can Contribute to Customer Value

question 7

True/False

Only e-commerce can contribute to customer value.

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Definitions:

Consumer Judgments

Assessments or opinions formed by customers regarding the value, quality, or suitability of a product or service.

Consumer Feelings

Refers to the emotions and perceptions that consumers experience in relation to products, services, or brands.

Brand Awareness

The level of consumer awareness and understanding regarding the features or brand identity of a certain product or service offering.

Tangible Assets

Physical assets that have shape and form, such as machinery, buildings, and land, which are owned by a business.