How Can E-Business Contribute to Customer Value

question 38

Multiple Choice

How can e-business contribute to customer value?

• A) Improves productivity
• B) Reduces or eliminates duplicative processes
• C) Improves customer privacy
• D) Both (a) and (b)
• E) All of the above

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Definitions:

Committed Fixed Cost

Long-term fixed costs that cannot be easily changed and are typically tied to the investment in facilities, equipment, and basic organizational structure.

Long-Term Equipment Lease

A long-term equipment lease is a contractual agreement allowing a business to use equipment for a prolonged period in exchange for regular payments.

Management Training Seminars

Educational sessions focused on improving managerial skills and competencies, often including leadership, communication, and strategic planning topics.

Cost Behavior

The way in which costs change in relation to changes in a company's level of activity, categorized into fixed, variable, and mixed costs.