Customer Relationship Management Software Packages Are Too Complex, Too Difficult

question 91

True/False

Customer Relationship Management software packages are too complex, too difficult and too expensive to ever be used in the small business environment.

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Definitions:

Cost-Plus Approach

A pricing strategy where a fixed percentage or fixed amount is added to the cost of producing a product to determine its sale price.

Total Cost Method

An accounting approach that sums up all costs associated with the production and sale of goods or services to determine total expense.

Cost-Plus Approach

A pricing strategy where a fixed percentage is added to the total cost of producing a product or service to determine its selling price.

Markup Percentage

The percentage added to the cost price of goods to cover overhead and profit.