What Element Is Least Likely to Be Considered Part of the Reason

question 75

Multiple Choice

What element is least likely to be considered part of the reason for making customer value the focus of the business' existence?

• A) Identifying unmet customer needs
• B) Generating a profit
• C) Understanding the value proposition desired by customers
• D) Understanding how your business' value proposition is different than competitors
• E) None of the above

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Definitions:

Conformity

The process of aligning one's feelings, thoughts, and actions with the norms, pressures, or expectations of a group.

Obedience

The act of following orders or directives from an authority figure, often without questioning them.

Bystander Effect

A phenomenon in social psychology where people are less inclined to provide assistance to a person in distress when they are in the company of others.

Physical Danger

The risk or threat of bodily harm or injury.