Twenty-First Century Small Businesses Should Maintain an Intense Focus on Three

question 4

Multiple Choice

Twenty-first century small businesses should maintain an intense focus on three major themes:

• A) Making a profit, hiring new employees, and reducing costs
• B) Creativity, new product development, and automation
• C) Identifying customer value, exploiting digital technology, and managing cash flow
• D) Reducing costs, finding new customers, and globalization
• E) New product development, finding new customers, and globalization

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Definitions:

Research Idea

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Testable Research Question

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