Match the Term to Its Definition by Filling in the Letter

question 10

Short Answer

Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
$$\begin{array} { | l | l | l | } \hline \text { A Primary emotions } & \text { M. Sympathy account } & \text { Y. Theory of interaction ritual chains } \\\hline \text { B. Secondary emotions } & \text { N. Feelings } & \text { Z. Gesellschaft } \\\hline \text { C. McDonaldization } & \text { O. Power-status approach } & \text { AA Mood } \\\hline \text { D. Feeling rules } & \text { P. Distributive justice } & \text { BB. Sentiment } \\\hline \text { E. Socioemotional econorry } & \text { Q. Procedure justice } & \text { CC. Affect } \\\hline \text { F. Physiological charne } & \text { R. Interaction ritual } & \text { DD. Emotions } \\\hline \text { G. Moral emotions } & \text { S. Emotional scripts } & \text { EE. Expressive gestures } \\\hline \text { H. Enotional labe! } & \text { T. Emotional energy } & \text { FF. Emotion work } \\\hline \text { I Emotional intelligence } & \text { U. Situational cues } & \text { GG. Affect theory of social excharge } \\\hline \text { J. Gemeirschaft } & \text { V. Emotiomal cues } & \text { HH. Edgework } \\\hline \text { K. Homophily } & \text { W. Cybemetic approach } & \text { II. Emotional discrimination } \\\hline \text { L. Emotion culture } & \text { X. Sociocentricmodel } &\end{array}$$
-____ In exchange theory, it is the beliefs about the fairness of the methods used to make distributions.

---

Definitions:

Total Quality Costs

The cumulative cost of all efforts to achieve product or service quality, including prevention, appraisal, and failure costs.

Weighted-Average Method

A process costing method that blends together units and costs from both the current and prior periods.

Process Costing System

An accounting method used for homogeneous products, allocating costs to units of product based on the processes they undergo.

Equivalent Unit

A measure used in process costing that converts partially completed units into a smaller number of fully completed units.