Meeting and Exceeding Customer Expectations Is the Definition Of

question 33

Multiple Choice

Meeting and exceeding customer expectations is the definition of:

• A) Operations
• B) Quality
• C) Marketing
• D) Kaizan
• E) a and b

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Definitions:

Maslow's Hierarchy

A theory in psychology proposed by Abraham Maslow, asserting that people are motivated to achieve certain needs and that some needs take precedence over others in a five-tier model of human needs.

Food And Water

Essential nutrients and hydration necessary for survival and health in humans and animals.

Survival

The ability of a business or individual to continue operating or existing despite facing challenges or adversities.

Growth Stage

A phase in a product's life cycle characterized by rapid sales growth, increasing profit margins, and expansion of the market share.